At Core Compass Studios, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or engage with us.
We collect personal information when you visit our website, book a session, or contact us directly. This may include:
Personal Identification Information: Name, email address, phone number, and other details you provide to us.
Payment Information: Credit card details and billing information for session payments (processed through a secure third-party service).
Usage Data: Information about how you use our website and services, including session bookings and interactions.
We use the information we collect for the following purposes:
To provide and manage our Pilates services, including session bookings and memberships.
To communicate with you about your sessions, promotions, and updates.
To improve our website and services based on your feedback and preferences.
To process payments securely for sessions and memberships.
We use industry-standard security measures to protect your personal data. All sensitive payment information is processed through secure third-party payment providers and is not stored on our systems. We also regularly review our security protocols to ensure the safety of your data.
We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted partners or service providers who assist in providing our services, such as payment processors and email marketing platforms, and only to the extent necessary to perform those services.
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
You have the right to:
Request access to the personal information we hold about you.
Correct or update any inaccuracies in your personal information.
Request that we delete your personal information, subject to legal or contractual obligations.
Opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the bottom of this page. Please review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Core Compass Studios
225 Bristol Road, Edgbaston, Birmingham, B5 7UB
Email: info@corecompassstudios.com
Last Updated: May 2025